Política de Privacidad

1. El alcance

1.1 Esta política describe qué tipo de Datos Personales recopila la Compañía sobre las personas físicas y cómo los trata, los comparte con terceros y asegura los procesos.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or by combining that information with additional data we hold or can access.

1.3 La Política define el «tratamiento» como toda operación que implique el uso o la recopilación de Datos Personales, incluida su gestión, estructuración y almacenamiento.

1.4 Our services are intended for a general audience and are not designed for use by anyone under 18 years of age. We do not knowingly seek or collect information from any person under 18, nor do we knowingly allow such individuals to use our services. If we become aware of any such information, we will delete it as soon as possible.

2. Qué datos personales tenemos sobre usted

2.1 We collect Personal Data when you access the service and channels or visit our website. In certain cases, we may request your Personal Data directly.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving your information through our third-party partners.

3. No es necesario revelar información personal

3.1 You are not obligated to provide us with any Personal Data. However, in certain circumstances, withholding your Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Qué datos personales recopilamos

4.2 The information we collect is not private and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you voluntarily provide when connecting to a third-party online trading platform through Us.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base jurídica y motivos del tratamiento de datos personales

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact us by email to learn more about the processing necessary to protect legitimate interests.

5.4 A continuación se detallan los motivos y fundamentos legales por los que podemos utilizar la información que usted nos proporciona:

6. Transferencia de datos personales a terceros

6.1 The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information, and analysis of user experiences.

6.2 You may also ask us to share specific Personal Data about you with third-party trading platforms. In such cases, we will provide those platforms with the Personal Data you supply to us. The use of your Personal Data is then governed by each platform's respective privacy policy. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This can provide the Company with the resources needed to improve and refine the products and services it offers to its customers.

6.4 The Company may disclose Personal Data to regulatory, local, or other official authorities where necessary to protect the rights of third parties or to safeguard assets.

6.5 También podemos compartir Datos Personales sobre usted con posibles inversores o compradores, o con prestamistas de la Compañía o de cualquier otra empresa del grupo, en caso de que se produzca dicha transacción (incluida la transferencia o venta de activos pertenecientes a la Compañía o a cualquier otra empresa del grupo) o como parte de cualquier fusión, reestructuración, consolidación o quiebra de la Compañía o de cualquier otro negocio del grupo.

7. Cookies y servicios de terceros

7.1 We may use third-party services, such as those that display advertisements on our website or analytics providers. These companies may also use cookies or other technologies.

7.2 Cookies are small text files stored on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and tailor products and services to your interests. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are temporarily downloaded to your device and remain only for a short period, until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a set period after you close your browser. They help the Website recognize you as a returning user and allow users to return to the website.

7.5 However, please note that if this occurs, some or all of the functions and features of the Website may not work as you expect.

Online Tracking Notice: This service does not currently respond to Do Not Track signals.

8. Conservación de los datos personales

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your personal data with third-party trading platforms for a period of 12 months. If you consent, we will continue sharing your data for a further 12 months.

8.3 We periodically review the Personal Data we hold to confirm it is no longer needed.

9. Transferencias internacionales

9.1 Your personal data may be transferred to other countries (that is, transmitted to a third country or to international organizations). The Company takes all necessary measures to protect the personal data you provide and to ensure that data users can exercise their rights and access effective legal remedies.

9.3 The Company can provide details of the safeguards it applies to protect your Personal Data transferred to third countries or international organizations. Please email: support@vela-lucrencia.com

10. Seguridad de los datos personales

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data. These measures include preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will remain free from errors. Nor can we be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.

10.3 Where legal or other obligations beyond our control apply, we may be required to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the level of security these third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to us online.

11. Hipervínculos a sitios web de terceros

11.1 The website contains links to third-party sites and applications. These sites and applications are not under the Company's control. We are not responsible for the collection or processing of Personal Data by these sites or applications. This Policy does not apply to actions carried out through them.

11.2 Before accessing any third-party websites or applications, we recommend that you read their privacy policies prior to deciding whether to access or use them. We also advise caution before providing them with any Personal Data.

12. Modificaciones de esta Política

12.1 We may modify this Policy at any time. If we do, we will notify you of the changes by publishing the updated version on our website.

12.2 If we make significant changes to this Policy, we will notify you through appropriate channels and post a notice on our website.

12.3 Unless expressly stated otherwise, any changes take effect upon publication of the revised Policy.

13. Tus derechos

13.1 You have the right to ask us to verify the accuracy of the Personal Data we collect about you, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how we process your personal information.

13.2 If you reside in the EEA, please see this page. These rights apply to the information you provide about your Personal Data. To exercise your rights, please send an email to the address below.

13.3 Derechos de acceso La Compañía puede verificar la exactitud de los Datos Personales que trata sobre usted. Cuando existan dichos datos, usted puede acceder a ellos. La Compañía proporcionará una copia electrónica de los Datos Personales que se tratan actualmente y podrá cobrar una tarifa razonable por cualquier copia adicional. Si así lo solicita, los datos se pondrán a disposición de forma electrónica. El derecho de acceso a los Datos Personales no debe entrar en conflicto con los derechos y libertades de otras personas. Si la solicitud perjudica los derechos y libertades de otra persona o sus propios derechos, la Compañía podrá negarse a atenderla o limitar su capacidad para satisfacerla.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and there is no other legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data concerning you based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation that requires processing under European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restricciones del tratamiento Si tiene dudas sobre la exactitud de sus Datos Personales, puede solicitar a la Compañía que limite su tratamiento. Si solicita esta restricción, los Datos Personales solo podrán conservarse con su consentimiento, para crear, ejercer o defender derechos legales, para proteger los derechos de otra persona física, o cuando exista una razón de interés público significativo dentro de la Unión Europea o de un Estado miembro.

13.7 Right to data portability When processing is carried out by automated means and is based on consent or on a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not infringe the rights or freedoms of third parties.

13.8 Right to object You have the right to object at any time to any processing of Personal Data concerning you that is based on legitimate interests pursued by the Company or by a third party. This includes profiling based solely on those legitimate interests. If we can demonstrate compelling legitimate grounds for the processing of Personal Data, we may continue to process it unless you can show that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the exercise, establishment, or defense of legal claims. Regarding direct marketing, you have the right at any time to object to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw the consent you gave us to process your Personal Data at any time. This does not affect the lawfulness of any processing based on your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may file an appeal with a supervisory authority established by a Member State to protect the fundamental rights of natural persons regarding the processing of Personal Data within the European Union. European Union and Member State law may limit your rights concerning the Personal Data that pertains to you, as detailed in this section 13.

13.10 We will provide the information requested under your rights set out in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature of the request and the number of requests received. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

13.11 Provided it does not conflict with Article 13 of the law, any information you request when exercising your rights under Article 13 will be provided free of charge. If a request is unfounded or excessive, particularly in the case of repeated requests, we may charge a reasonable fee to cover the administrative costs of providing the information or carrying out the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted a request, we may ask that person to provide reasonable means of identification.